Directed all stages of learning management and development initiatives from conceptual analysis to timely delivery of digital educational tools for in-person, hybrid, and virtual formats.

Managed the strategic redesign of organizational training programs, leading to a 150% increase in engagement contributing to the company's business transformation goals.

Supervised the planning and budgeting of 31 training programs and multi-day training events for over 500 participants, ensuring alignment with organizational goals.

Developed a comprehensive onboarding program that enhanced organizational performance by reducing onboarding time by 10%.

Advanced strategic initiatives through the redesign of the company logo, the creation of mission and vision statements, and the formulation of 3 staff training plans for 40 employees.

Engaged in quarterly consultations with the company President, Board of Directors, principal leadership, and stakeholders to define, formulate, and implement training strategies.

Produced 5 educational videos, 40 presentations, and 3 eLearning modules to facilitate the training of thousands of adult learners.

Trained 6 colleagues in virtual meeting production, focusing on in-session support.

Identified continuing education solutions and collaborated with state and federal agencies to address insurance policy procedure issues.

Built assessment tools and conducted evaluations to measure the effectiveness of training programs, which contributed to a 20% increase in client satisfaction.